When negotiating data protection elements of a service contract, it is strongly recommended that service managers consult with their data protection and law experts. In most cases, a new service agreement requires a Privacy Impact Analysis (PIA). Managers should consult the Privacy Impact Assessment Directive and associated guidelines, guides and instruments. Basic Service Package: Generally includes all services that all customers use regularly and at a standard level of service for all customers. The ”price” or ”fee” refers to the amount charged to customers for the services they will purchase (usually incremental or full costs). When negotiating the cost recovery elements of a service contract, it is strongly recommended that managers consult with their financial group. In many ways, the successful execution of a service relationship depends on the diligence with which the details of the implementation are articulated and realized. Schedules, milestones, performance targets and, where appropriate, detailed plans for projects or works must be established to ensure that all parties share expectations about the nature of implementation. Plans and implementation should be funded, resourced, managed and monitored. The speed and ease of developing a service contract depends on many factors. Service agreements can be concluded quickly and easily if the service relationship is relatively simple and well understood and there are few problems to be resolved. However, the preparation of more complex service agreements (for example. B to maximize the use of resources, responding to government planning activities, or supporting horizontal initiatives between two or more departments) usually requires additional time and effort.

Prior to the opening of a service relationship in which a division provides a service for or on behalf of another division, the parties to the agreement are invited to ensure that it: this section determines who is responsible for the performance and performance of the service in each party. It may also, if necessary, set up committees and decision-making bodies. ”Financing” refers to how the service provider acquires the resources needed to provide a service or that a customer acquires the resources necessary to purchase a service. This section defines the specific intent of the service relationship to be created and the expected results for all parties to the agreement. A service is the provision of a specific expense, including information that meets one or more needs of a intended recipient and contributes to the achievement of a result. In these areas, there are key elements that are included in a service contract (s) that articulate the service relationship together. The elements are described below. As much as offered, and as part of the service level agreement, each customer chooses the packages they need. Alternatively, customers can maintain services in-house instead of purchasing options or extensions from the provider. Starting this summer, the province will implement a new alternative relationship plan with integrated transition benefits to encourage physicians to switch from service charges to the new three-year contract.